Privacy Policy

Information We Collect

When you contact WeddingFX, submit an inquiry, request a quote, complete a lead form, book our services, or communicate with us, we may collect:

• Full name
• Email address
• Phone number
• Wedding or event date
• Event type
• Venue name and city
• Event address or location
• Requested services and packages
• Music preferences and event details
• ClawFX preferences and customization requests
• Information provided through our forms or QR codes
• Messages, emails, and communications with our team
• Booking, contract, and transaction information

We may also receive information through third-party services, including Facebook, Instagram, Meta lead forms, Google, and other platforms you use to contact us.

How We Use Your Information

We may use your information to:

• Respond to inquiries and requests
• Check event-date availability
• Provide packages, pricing, and quotations
• Prepare service agreements and invoices
• Manage bookings and event schedules
• Coordinate DJ, MC, and ClawFX services
• Plan equipment delivery, setup, and removal
• Communicate about your event
• Process and record payments
• Provide customer support
• Follow up regarding your inquiry or booking
• Improve our website and services
• Maintain business and financial records
• Protect our business and customers
• Comply with applicable legal requirements

Wedding Expo Forms & QR Code Inquiries

WeddingFX may collect inquiries at wedding expos, promotional events, and other in-person activities through QR codes, tablets, or online forms.

This includes forms hosted at weddingfx.ca/expo.

Information submitted through these forms may be used to respond to your inquiry, discuss WeddingFX and ClawFX packages, prepare service agreements, and assist with your booking.

Submitting an inquiry form does not automatically confirm a booking. Booking requirements are explained in the applicable agreement.

Facebook, Instagram & Meta Lead Forms

WeddingFX may advertise on Facebook, Instagram, and other Meta platforms. We may use lead forms to collect inquiries about our services.

If you submit a lead form, we may receive your name, email address, phone number, event date, venue, event type, selected services, and other information you provide.

Information submitted through Meta services may also be processed by Meta in accordance with its own privacy policies and terms.

Submitting a lead form does not constitute a confirmed booking.

How We Contact You

If you provide your contact information, WeddingFX may contact you about:

• Event availability
• DJ and ClawFX packages
• Pricing and quotations
• Your event requirements
• Follow-up questions
• Booking documents and invoices
• Service-related updates

We may contact you by email, phone, text message, or social media message, depending on the contact information you provide and applicable requirements.

Promotional messages will be sent only where permitted by applicable law. You may ask us to stop sending promotional communications at any time.

Children & Event Media

WeddingFX and ClawFX may provide services at events attended by children or minors.

We take additional care when selecting promotional content involving minors. Where required, appropriate permission will be obtained before using identifiable images of children for promotional purposes.

Parents, guardians, clients, and event organizers may communicate photography or video restrictions to our team.

How We Share Information

WeddingFX does not sell or rent personal information to advertisers or unrelated third parties.

We may share information when reasonably necessary with trusted service providers or contractors who assist with our operations.

These may include:

• DJs, MCs, and event staff
• ClawFX attendants
• Equipment delivery personnel
• Payment-processing providers
• Website and technology providers
• Email and communication services
• Business administration tools

We may also disclose information when reasonably necessary to comply with applicable laws, respond to lawful requests, prevent fraud, address safety concerns, or protect our legal rights.

Contracts, Invoices & Payment Information

WeddingFX may use third-party providers, including Square, to prepare contracts, create customer profiles, issue invoices, and process booking payments.

These providers may process personal and payment information according to their own privacy policies and security practices.

WeddingFX may retain booking records, signed agreements, invoice information, and transaction details for legitimate business, financial, and legal purposes.

Complete payment-card details may be handled directly by payment providers rather than stored by WeddingFX.

Website Information, Cookies & Analytics

When you visit weddingfx.ca, certain technical information may be collected by our website platform, analytics tools, advertising services, or other providers.

This may include:

• IP address
• Browser type
• Device type
• Pages visited
• Approximate geographic location
• Referral source
• Website interactions
• Cookies or similar technologies

We may use this information to operate our website, improve services, understand traffic, and measure advertising performance.

You may be able to manage or disable certain cookies through your browser or device settings.

Embedded Content & Third-Party Services

WeddingFX pages may include content or services provided by third parties, such as videos, maps, social media content, forms, and payment services.

Interacting with embedded content may allow the third-party provider to collect information according to its own privacy policy.

WeddingFX may use or link to services operated by Meta, Facebook, Instagram, Google, Square, website hosting providers, and other technology providers.

These organizations operate under their own privacy policies and terms.

Data Security

WeddingFX takes reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Data Retention

WeddingFX may retain personal information for as long as reasonably necessary to:

• Respond to inquiries
• Manage potential and confirmed bookings
• Provide contracted services
• Maintain financial and business records
• Resolve disputes
• Meet administrative requirements
• Comply with legal obligations

Information no longer reasonably required may be deleted, anonymized, or securely disposed of as appropriate.

Your Privacy Choices

You may contact WeddingFX with questions about the personal information you have provided to us.

Subject to applicable requirements, you may request that we:

• Provide access to your personal information
• Correct inaccurate information
• Update your contact details
• Stop sending promotional communications
• Delete information we no longer need to retain
• Address privacy questions or concerns

Certain information may need to be retained for legitimate business, contractual, financial, or legal purposes.

Changes to This Privacy Policy

WeddingFX may update this Privacy Policy as our services, website, advertising practices, or legal requirements change.

The latest version will be posted on this page with an updated "Last updated" date.